Mediation

Mediation is a confidential process where an impartial and independent third person assists two or more people resolve conflict or disputed issues. The mediator provides a structured process to ensure that both parties are able to express their view of the issues and to feel heard.

Facilitation

Workplace facilitation involves assisting groups of people to communicate more effectively, to strategise, and to develop plans. It is also used to facilitate team conflict resolution.

Coaching

This can be done on an individual or group basis. It is used to develop skills in leadership, communication, or in dealing with workplace issues and relationships. Conflict coaching is highly effective when used alongside, or as an alternative to, mediation. It promotes self-reflection and perspective-taking.

Training

We offer inhouse and off-site training. Training can be arranged in small or large groups. Inhouse training involves a faciliator conducting a workshop at your organisation. Topics may include conflict prevention, management and resolution in the workplace, mediation skills, effective communication, and emotional intelligence. Groups are trained in accordance with adult learning principles.

Would you like to know more about?

Conflict management in the workplace

Workplace conflict resolution

What is workplace mediation?

What do workplace mediators do?