Workplace Conflict Resolution Training for Managers and HR
One Day Workshop – 30 April 2013
Do you spend 25-40% of your time trying to manage workplace conflict?
You’re not alone!
On average, managers spend 25-40% of their time managing conflict (Washington Business Journal, May, 2005).
Managers and HR practitioners often tell us they “wish they had seen it coming” or they “would have stepped in earlier if they knew what to do.”
Would you like to increase your workplace conflict resolution skills so you can prevent or minimise workplace conflict in your organisation?
Managers and HR practitioners have made many requests for a workshop focusing on workplace conflict resolution, so we have designed one just for you!
What You Will Learn
- Preventing Bullying Claims or Workers’ Compensation Claims
- Recognising conflict in the early stages
- Approaching staff you suspect need conflict resolution assistance
- Planning and executing conversations with staff in conflict
- Knowing when to approach people in conflict
- Helping staff determining what is most important
- Creating workable and sustainable resolutions
- How to resolve low-level workplace conflict on your own
- How to support staff involved in high conflict
- How to work with vulnerable people in conflict
- Resolving conflict with people you suspect may have a mental health issue
- When to call in professional help
Who Stands To Benefit From The Training
This workshop is specifically designed for:
- Managers wishing to develop their conflict resolution skills to prevent or minimise workplace conflict
- HR practitioners wishing to increase their workplace conflict resolution skills to support people in conflict at all levels of the organisation
Register Today!
Register for this One-day workshop today! It is practical and experiential, and based on real-life workplace scenarios that managers and HR practitioners like you deal with every day in the workplace.
Did you know?
Workplace conflict is estimated to cost the US economy $359 billion in paid hours (CPP, Inc. Global Human Capital Report, 2008). Even if you divide this by 14 (to account for the large US population) the Australian economy may be spending as much as $26 billion on workplace conflict.
Most workplace conflicts can, however, be resolved without the need for grievances, investigations, claims, or professional help.
YOU CAN prevent much of the workplace conflict in your organisation!
Register for the workshop to find out how you can reduce your workplace conflict.
Places are limited and the workshop will sell out, so click here to secure your spot today.
About Your Facilitator
Caryn Cridland, Founder and Managing Director of Mindful Mediation Pty Ltd, will conduct this One-day Workshop.
Caryn specialises in Workplace Mediation. She has successfully resolved hundreds of workplace conflicts for a diverse array of organisations – regardless of people involved, the type of issues, or the size and type of organisation.
Email Alexis here if you have any questions about the workshop.
Program Dates
The next Specialist Workplace Conflict Resolution Training Dates for Melbourne are:
Melbourne – 30 April 2013
If you are a national organisation and would like to train staff in other states – we also have a program coming up in Sydney.
Other States
We will also train in other states. Please get in touch if you are looking for training in your state. We are currently compiling lists for other states.
In-house Training
We provide private in-house training. Please contact us with your specific needs. We will come to you!
Feedback About Workshops Facilitated by Caryn
“Caryn is an excellent facilitator. Her enthusiasm for the subject is infectious – her knowledge and experience is re-assuring. Excellent!”
“Caryn was very engaging and knowledgeable, genuinely interested in the topic and keen to ensure people understood.”
“Caryn is a very knowledgeable subject matter expert and responded well to questions and to the group.”
“Excellent. Interaction was high. Continuous buy-in with all participants.”
“Left the sessions excited about taking action to improve myself and trial new techniques.”
Our Guarantee
We offer a 100% money back guarantee if you are not entirely happy with the course content and the trainer who delivered the session.