5 Day Workplace Mediation Training – National Mediator Accreditation System (NMAS) Will Provide You With National Accreditation Specific To The Workplace

Offered in-house flexibly over weeks or months depending on your organisation’s needs.

Course Overview

The 5 Day Workplace Mediation Training – National Mediator Accreditation System (NMAS) gives you the tools run a successful workplace mediation process, and gain National Accreditation under the National Mediator Accreditation System (NMAS).

Click for a sample of Workplace Mediation Training Videos illustrating previous workplace mediation training.

DOWNLOAD PDF: WORKPLACE MEDIATION TRAINING.

The 5 Day Workplace Mediation Training – National Mediator Accreditation System focuses developing your mediation skills so that you are confident running a workplace mediation process from start to finish. The course is tailored specifically to workplace mediation so all examples, case studies, role-plays, and interactive activities are specific to the workplace.  The entire course is designed and run by an expert workplace mediators. It is practical, systematic, and focused on real-life experiences of the trainers. Mindful Mediation has successfully resolved hundreds of workplace conflicts for a diverse array of organisations. By the end of the Course you will feel confident in knowing how to run a workplace mediation process from the initial referral of the conflict to assisting the parties draft agreements. You will have a step-by-step guide on how to run a workplace mediation process in any organisation.

What You Will Learn

  • A proven step-by-step mediation process that enables you to manage and resolve a range of different workplace disputes
  • Practical tips for every stage of the mediation process
  • Theoretical underpinnings to increase your understanding of conflict resolution and mediation
  • The unique attributes of workplace conflict and the the workplace context
  • How to determine the most appropriate dispute resolution process for workplace conflict
  • Approaches for working with people in conflict (role of HR, managers, supports, advisors and other third parties)
  • Practical approaches for responding to power and emotional dynamics
  • How to determine whether an internal or external mediator is required
  • When to use mediation and other dispute resolution processes
  • Working with vulnerable people
  • How to ensure sustainable resolutions
  • Practical and interactive actitivities to embed the learning
  • Individual feedback from experienced workplace mediators
  • 38 hours of training
  • 9 mediation role-plays

Who Stands To Benefit From The Training

The 5 Day National Accreditation Workplace Mediation Course is designed for you if you are:

  • wishing to develop your personal and professional skill set
  • wishing to be accredited under the NMAS
  • wishing to develop your workplace conflict resolution skills
  • working closely with others – such as HR practitioners, managers, counsellors, coaches, psychologists, lawyers, educators, trainers, advisors, case managers, rehabilitation providers, community engagement specialists, social workers, faciliators, conciliators, industrial relations practitioners, employee relations practitioners, complaint handlers, customer service staff
  • working in a government, community, not-for-profit or commercial environment

How Is The Course Delivered

The Course includes:

  • Full 5 Day Workshop
  • Comprehensive Course Materials
  • Facilitation by Expert Workplace Mediators
  • Preparation for Video Assessment (required for National Accreditation)